Success Story:  Financial (Transformation Program to Drive Growth)

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Challenges

A privately owned financial institution was being positioned for a sale, but the owner was concerned about obtaining the full valuation in what was a challenging market. The organization also struggled with quality issues and needed to secure a top-tier customer to ensure its immediate financial position and preserve its growth model within a new domain.

Solution

A risk assessment was performed to evaluate the business model, the products and the underlying technologies used to support the business.  A set of findings and opportunities to improve the overall position of the organization were presented as part of a transformation roadmap.   The executive management team reviewed the roadmap, which enabled the team to develop a set of short- and medium-term action plans to  improve the operations and the technology platforms, and present a consolidated vision for a product platform to drive growth.

Results

The organization’s systems were stabilized, quality issues resolved, and the organization secured its contract with the top-tier customer.  Furthermore, a progressive roadmap was initiated to consolidate and improve technology platforms while reducing operating costs.  A revamped product line was developed with a new marketing campaign to drive sales and secure new contracts in adjacent markets. The organization was eventually sold for the desired multiplier as originally sought by the private investor.