Enterprise Architecture helps us address the following types of questions…
•Do the core business & operational structures support the strategic goal ?
•What do our customers want & how should we capture & mine this information ?
•How do we align strategy with tactical execution ?
•How do we measure value ? AND How can we platform value delivery ?
•How do we leverage risk to drive the right decisions ?
•Are the functional processes, controls, and metrics aligned across the org ?
•Are the x-functional operations properly modeled and aligned to enable the functional areas ?
•Are service levels and metrics models aligned to support the internal & external needs ?
•How do we ensure operations can adapt to business change in an agile manner ?
•What are the information needs to support the operational controls and metrics ?
•How do we manage the data quality and data security needs to address business risk ?
•Do the data structures and logical models support the needs of the business & operations ?
•How do we accelerate the “right” decisions across the value chain (not just mgmt) ?
•Why do we need to manage the lifecycle of data and how do we impart governance ?
•How do we become a “learning” organization (beyond managing knowledge) ?
•How can we harmonize business rules & constraints across the enterprise ?
•How do we ensure technology works for our customers (instead of the other way around) ?
•How can technology be designed & implemented to drive business agility ?
•How do we ensure IT & Business folks talk one language ?
•What are the right technology platforms to support the value platforms for the organization ?
•How do we build and/or source a set of reusable services used within & without UL ?
•How do we approach a virtualization strategy that optimizes corporate resources ?
•How do we leverage virtualization to accelerate change management ?
•What types of computing platforms and topologies will support growing information demand ?
•How do we enable ubiquitous computing w/in the enterprise & w/o the extra-prise ?
•How do we shape vendor relationships to enable flexibility while supporting sustainability ?
•How do we align the multiple portfolios across the enterprise ?
•How do we ensure execution enables strategy ?
•How do we align customer needs, organization priorities, and requirements through design, build, testing, and delivery ?
•How do we measure value delivery for customers (internal & external) with projects ?
•How do we ensure we design, build and deliver products and services that meet the desired outcomes of customers ?
•How do we ensure that technical platforms address the needs for value platforms ?
•How do we optimize human potential (intellectual capital) in value delivery ?
•How do we enable a culture driven by learning and continuous improvement ?